The gate is not opening
**The gate is not opening? Please check these steps **
- Are you at the correct garage?
Please take a look at your booking. You will see pictures of the entrance there. Compare them with your current location to make sure you are standing in front of the right gate.
- Did you click the "Open" button?
Make sure you have tapped the open button within your active booking.
- Reload the page
Are you getting an error message or is nothing happening? Please refresh the webpage completely on your smartphone and try again.
Still not working?
If none of this helps, please give us a call. We are available 24/7.
📞 24-hour Support Hotline:
Updated on: 03/12/2025
Thank you!